Our Covid-19 response

The PFRA is committed to protecting public trust and confidence while ensuring the safety of our fundraisers and members of the public at all times.

Our response
CovidSAFE Fundraising

The PFRA supports the Government and the Ministry’s efforts to encourage take-up of the vaccine as high vaccination rates will not only protect our communities and keep people safe but will also mean we rely less on lockdowns in the future. This provides more certainty for the future and allows face-to-face fundraisings to return to normal sooner and enable us to start to reconnect New Zealander’s with the world.

The PFRA supports members making decisions that are right for their own staff and organisations, provided that these are in line with the Government, MBIE, Ministry of Health and WorkSafe New Zealand.

To achieve this aim, the PFRA strongly recommend that all members carry out their own thorough risk assessment and develop mitigation strategies and messaging that enable them to safely and compliantly carry out face-to-face fundraising.

Covid-19 Protection Framework

The Covid-19 Protection Framework brings us a world where we are freer to move and live with less disruption and offers the stability businesses need to plan for the future. It introduces a new traffic light system to manage Covid-19 in the community.

• Green

• Orange

• Red

The framework is more flexible than the Alert Level system because we know that businesses that only open for vaccinated customers pose a lower risk. We can move up levels when needed to control an outbreak.

CovidSAFE Fundraising Rules and Standards

The PFRA CovidSAFE Rules and Standards are in place to keep the public and our members’ fundraisers safe while representing their causes and beneficiaries.

All fundraisers must complete the PFRA online Covid-19 Health and Safety training module before they return to fundraising.

All members and fundraisers must report any CovidSAFE breaches of their Health & Safety Policy to the PFRA. 

Members of the public are also encouraged to report any concerns about members behaviour or activity while fundraising to the PFRA for further inquiry and investigation. You can do this by emailing info@pfra.org.nz or calling 022 061 3643.

New Zealand
Orange

From 11.59 pm Wednesday 13th, April New Zealand will move to the Orange Alert setting.

Face-to-face fundraising can take place provided members follow the Government, Ministry of Health and PFRA rules and guidelines for the Orange Alert setting.

Face-to-face fundraising: Red

Private Sites

  • Face masks are mandatory indoor at retail, public venues, and recommended whenever leaving your house.
  • Fundraisers will be required to produce their Vaccine Passes where vaccine certificates are used. At sites where vaccine certificates are used 1-metre physical distancing is required and capacity limits will be in place.

Street Sites

  • Face masks are recommended when fundraising outdoors.
  • Physical distancing of 1 metre is required at all times.
  • A total of two fundraisers may work at each site.

Door-to-door

  • Face masks must be used when approaching a door.
  • Physical distancing of 1-metre is required at all times.
Face-to-face fundraising: Orange

Private Sites

  • Face masks are recommended at some retail, supermarkets, public and private venues, and encouraged elsewhere.
  • Fundraisers will be required to produce their Vaccine Passes where vaccine certificates are used.


Street Sites

  • Face masks are encouraged.
  • Physical distancing of 1 metre is required at all times.
  • Limits to fundraisers on-site may apply. see Site Guide for more details

Door-to-door

  • Face masks are encouraged when approaching a residential address
  • Physical distancing of 1 metre is required at all times.
Face-to-face fundraising: Green

Private Sites

  • Face masks are encouraged indoors.
  • Fundraisers will be required to produce their Vaccine Passes where vaccine certificates are used.

Street Sites

  • Face masks are encouraged.
  • Physical distancing of 1 metre is required at all times.

Door-to-door

  • Face masks are encouraged when approaching a residential address
  • Physical distancing of 1 metre is required at all times

Feedback or complaints?

Have you seen or experienced any behaviour from a face-to-face fundraiser that you feel doesn’t reflect our code of conduct?

We take complaints seriously and use suggestions to learn and improve our professional standards. Feel free to leave feedback or call us.