The PFRA values feedback from members of the public.  We take complaints seriously and use suggestions to learn and improve our services.  You can make a complaint, suggestion or compliment to us by email to or call 04 213 8742.  You can also use the Contact Us form below.

PFRA members are committed to ensuring the highest possible standard for their face to face fundraising.  Fundraising is regulated at a local government level and the PFRA provides an additional layer of self-regulation and active compliance to support this.

All PFRA members must comply with the PFRA Code of Conduct.  If you think that a face-to-face fundraiser has breached the Code of Conduct please report this as soon as possible.