Street Site Fundraising Licensing and Location Booking Booking
Licensing and Location Booking
Street Site Fundraising
The Public Fundraising Regulatory Association (PFRA) works closely with local councils and business associations to manage and license street sites for face-to-face fundraising. This ensures fundraising happens responsibly, safely, and at a level that is sustainable for local communities.
Every public site used for fundraising is carefully assessed and approved. The PFRA oversees a coordinated system for booking and resting locations across major cities - including Auckland, Wellington, the Hutt, Hamilton, Waikato, and Christchurch. This helps balance the needs of charities and the public, keeping fundraising visible, effective, and sustainable within each community, while empowering people to support the causes they care about.
Through our licensing and rostering process, we:
- Approve and allocate sites in line with local bylaws and council agreements
- Monitor and rest locations to prevent overuse and maintain public goodwill
- Ensure sites are accessible, safe, and suitable for both fundraisers and the public
- Support fundraisers through training, mystery shopping, and compliance monitoring
- Investigate and resolve complaints when issues arise
- Limit access to accredited PFRA members who have met our Code of Conduct and Accreditation standards
This process gives the public confidence that all fundraisers working on licensed sites are trained, accountable, and meet strict professional standards. It also helps protect the long-term sustainability of public fundraising in Aotearoa - allowing charities to connect meaningfully with communities while respecting the spaces they share.
With the PFRA as a single point of contact for Councils, and Business Associations we are able to maintain excellent communication and manage issues and any public complaints or feedback about members activity quickly and efficiently.
You might consider working with the PFRA to if:
- You have regular visits from face-to-face fundraisers across one or more different locations;
- You'd like to exercise greater control over how, where and when fundraisers are present in public spaces;
- You're looking for a one-stop shop for enforcing best practice public engagement programs and responding to concerns and issues about face-to-face fundraising.
This service for councils is completely free.
The PFRA is funded by charities and provides a range of services free to councils and local authorities. The benefits of self-regulation for charities come from long-term sustainability and mutually beneficial relationships with local authorities, business associations and communities.
The PFRA provide you with access to our Locations Manager system so you have real-time visibility over where fundraising activity is taking place.
If you work for a local authority and would like to find out more about how the PFRA could support your regulation of fundraising, please get in touch with the PFRA to discuss how we can help.
